IAG Cargo, the cargo division of International Airlines Group (IAG) hosted a roundtable at the JW Marriott Hotel in New Delhi to discuss key air cargo trends, business updates, and survey findings. Speakers included John Cheetham, Chief Commercial Officer at IAG Cargo, Yashpal Sharma, President of Air Cargo Forum India (ACFI) & Managing Director at Skyways Group, along with Pratul Shekhar, Senior Director Airfreight at DSV.
IAG Cargo recently conducted a global survey of freight forwarders and logistics industry professionals to learn about their perspectives on the sector’s future. This served as a debate point, emphasising developments in digitalisation and sustainability. According to the findings, the Indian market has significantly embraced online booking for air cargo, with 76% of respondents reporting it as their preferred booking method, compared to only 46% internationally. In contrast, the worldwide market (53%), continues to rely on email as their major channel for booking freight.
Sustainability appears to be more important to Indian freight forwarders and logistics experts than to their worldwide counterparts. 78% of those polled in India indicated their company has a sustainability plan (the worldwide response was 67%), and 68% said sustainability was “very essential,” compared to 38% of the global population. The panellists discussed how sustainability influences their business decisions and how the sector is advancing toward SAF goals.
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