Emirates SkyCargo is adding a new channel for its customers around the world to directly access and book its flights for cargo shipments, in a digital-led move to enhance user experience and booking efficiency.
Working with WebCargo by Freightos, the industry’s largest air cargo booking platform, Emirates SkyCargo customers will have quick and easy direct access to the cargo airline’s flights and inventory to make direct bookings.
“Emirates SkyCargo continues to develop and implement digital technologies that enable us to improve our operations at the backend and enhance our customer experience at the frontline. Partnering with WebCargo enables us to improve access to our products and services, and provide a secure and convenient booking channel for our customers. This is one of several initiatives in the pipeline as we work hard to ensure that every Emirates SkyCargo touchpoint, from booking to tracking to delivery, is a world-class experience for our customers,” said Nabil Sultan, Emirates Divisional Senior Vice President, Cargo.
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