London Heathrow introduces an automated ‘CargoKiosk’ technology, the latest Worldwide Flight Services (WFS) cargo station with an aim to simplify and digitalise the processing of truck and drivers making cargo deliveries and collections, helping customers optimise their valuable driver resources.
Traditionally, drivers arriving on-site go to the station’s reception desk where their paperwork is checked manually before they are assigned a loading bay.
With CargoKiosk, the driver, vehicle and cargo authorisation process is completed electronically prior to the truck arriving on-site, so the driver simply has to enter their ID and follow the touch screen prompts on the kiosk to conduct the full acceptance and delivery process. When a suitable door becomes available, they receive an SMS or app notification and can then move their truck to the assigned loading bay to load or unload their cargo.
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